Introduction

Welcome to OnlinePrep! We would treat it as a privilege that you would consider staying as one of our members of the e-learning family. In this document, we shall refer to the user or you as the one using our services while referring OnlinePrep, us, or we to the platform. We respect your privacy and have developed this Privacy Policy to detail our practices in collecting, using, and disclosing your data. This policy shall be effective for all visits you make to our website or application.

Upon your use of our service, you agree to be governed by all the terms found in this Privacy Policy. If you do not agree with the terms as indicated, we recommend that you do not use our services.

Data Collection

When we enter the OnlinePrep community, we gather some of the personal and academic data you provided on our website. It includes the name, email, and phone number with other information regarding the courses you select. Additional data may also be given through forms or while contacting us. Although it is possible to visit our website anonymously, it's only through giving personal data that we can render services individualized to you.

We also automatically collect data through server log files and tracking technologies, like cookies. This usage data can include such information as time spent on our pages, number of visits, system data, like an IP address and browser type, and geographic data, such as your city. Additionally, we may collect information about your interactions with other users or faculty on our platform.

In addition, when you purchase our online products, we ensure your safety by not storing your sensitive payment information, including PINs and CVVs.

Use of Cookies

OnlinePrep uses cookies to analyze how our services are being used in order to provide you with a more personalized experience. Cookies remember preferences and also enable us to recognize you when you come back, thus making the overall user experience better. We can also use web beacons to measure activities on our platform for the enhancement of our advertising effectiveness.

Use of Data

We may use the data we have gathered for:

• Provide the services you have requested.
• Answering your questions and resolving complaints.
• Sending you critical updates, notifications, and performance analysis.
• Having research and feedback collection to further improve what we have to offer.
• Protecting user data from fraudulent activities.
• We are committed to using your data responsibly and by applicable laws.

Data Sharing

We ensure that strict adherence to the terms contained in this Privacy Policy is followed whenever our information is shared. We never sell your personal information or disclose it for monetary or other forms of consideration. Your data will only be shared with the faculty members or other trusted third-party agencies once it becomes necessary to provide proper services.

Lastly, we may disclose information to conform with legal obligations or protect our rights. Importantly, no cardholder data is stored after a transaction is completed.

Security

OnlinePrep is responsible for maintaining your data confidentiality. We undertake all measures that help in protecting your data to a maximum extent, following industry standards for security. No method of internet transmission is completely secure; therefore we request you not to share your login credentials with anyone. Please inform us immediately if you find any suspicious activities on your account.

Your rights

You have the right to use your data, and you're always free to opt out of promotional events and challenges when you want. Of course, we're also always there for you at whatever time you may feel like putting in requests about your data. We'll consider making those on a case-by-case basis.

Changes and Updates

OnlinePrep reserves the right to amend this Privacy Policy at any time and without further notice to users. We encourage users to check this document regularly. Continued access or use of our services shall be deemed as acceptance of the new changes.

Final Note

We respect and are committed to your trust and take high standards in protecting your privacy. We use personal information solely to improve your learning experience and improve functionality on our website. We consistently review our privacy practices to ensure we are operating in accordance with the highest standards of data protection.

Thank you for selecting OnlinePrep!